No Hassle Returns

• Timeframe: Items must be returned within 30 days of delivery
• Condition: Products must be unused, in original packaging, with tags/receipt.
• Non-Returnable Items:
  • Personalized/custom-made products.
  • Gift cards/downloadable software.
  • Hygiene-sensitive items (e.g., earrings, skincare).

1. Request: Contact us at [email protected] or via [Returns Portal URL] with your order number.
2. Approval: We’ll email a Return Authorization (RA) number and instructions.
3. Ship Back: Instructions will be passed once Return Authorisation is processed and approved

Note: Return shipping costs are the customer’s responsibility unless the return is due to our error (e.g., wrong item shipped).

• Processing Time: Refunds are issued within 3 business days after we receive and inspect the item.
• Method: Refunds go to the original payment method. Bank delays may apply.
• Partial Refunds: Granted if items are returned used/damaged.

• Faulty/Damaged Items: We’ll cover shipping for replacements. Contact us immediately with photos.
• Size: Subject to availability. Follow the return process and place a new order

• Customers are responsible for return shipping and customs fees.
• Refunds exclude original shipping costs.