Privacy Policy
last updated: 30 March 2025
At Healine, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase products, book services, or interact with us online or offline.
This legal notice regulates the use of the Services and Contents that Healine Ibiza, with registered office at Avenida del Doctor Fleming 29, 07820 Eivissa, Illes Balears, with NIF number Y7247894X, hereinafter “Healine Ibiza”, offered through the URL www.healineibiza.com, hereinafter "the web" or "the website".
Healine Ibiza makes the website www.healineibiza.com available to Internet users in order to inform and publicize the activities, products and services provided by Healine Ibiza. Users will be able to access the web for free, although some of the contents and services of the site may require prior user registration under the terms detailed in the Particular Conditions of the same.
The access and/or use of the site www.healineibiza.com attributes the condition of user to the user and implies their express, full and unreserved agreement to each and every one of the provisions included in the conditions, warnings and other legal notices contained in this clause, as well as, where appropriate, in the Particular Conditions that can complement, replace or modify them in any way in relation to the services and contents of the web. Consequently, the user must carefully and carefully read this document in its entirety at the same time that the use of the website is proposed, since it may undergo modifications.
Healine Ibiza reserves the right to update, modify, temporarily suspend, delete or restrict the content and configuration of the website at any time, as well as the links or information obtained through it without prior notice, and without assuming therefore any responsibility.
The user undertakes to use the services and content in accordance with current legislation and principles of good faith and generally accepted customs, as well as not to violate public order through their actions through the website, and especially not to underestimate or violate the fundamental rights and public liberties recognized constitutionally and in the rest of the legislation. Healine Ibiza is not responsible for the misuse that is made of the information and/or services provided through the web, being the sole responsibility of the user who accesses them or uses them improperly.
We collect personal information to provide and enhance our services. The information we gather includes:
- Personal Information: Name, email address, phone number.
- Health Information: For physical treatments, we may request health-related details via a medical and consent form to ensure safe and personalized care. This information is used solely for health and medical purposes and is never shared online.
- Payment Information: For purchases through our e-commerce platform, payment details are securely processed through trusted third-party providers.
- Communication Preferences: Data collected from newsletters, blog subscriptions, retreat waiting lists, and inquiries.
We gather information in the following ways:
- Directly from You: When you make a purchase, book a service, fill out forms, or contact us.
- Automatically: Through cookies and tracking technologies when you visit our website.
- Third-Party Services: Secure payment processors for e-commerce transactions.
We use the information collected to:
- Process bookings, product orders, and payments.
- Provide tailored wellness treatments and holistic services.
- Communicate with you about services, promotions, and retreat opportunities.
- Ensure the safety and appropriateness of treatments via health-related forms.
- Improve and personalize your customer experience.
We do not sell, trade, or share your personal data with third parties, except:
- Service Providers: Trusted third-party platforms for payment processing and email marketing.
- Legal Compliance: If required by law or to protect our legal rights.
We implement robust technical and organizational measures to safeguard your data. Sensitive health information is treated with the utmost confidentiality and is only accessed by authorized personnel.
Under Spanish and EU data protection laws, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent at any time.
- Object to the processing of your data for marketing purposes.
To exercise your rights, contact us at [email protected]
We retain personal and health-related data only as long as necessary for service delivery and compliance with legal obligations. Medical records are securely stored offline and disposed of responsibly.
While we currently operate in Ibiza, Balearic Islands, Spain, future retreats may extend to other countries. We ensure compliance with relevant data protection laws in each jurisdiction.
Our website uses cookies to enhance your browsing experience. You can learn more on our Cookie Policy page.
We may revise this Privacy Policy to reflect changes in our practices. The latest version will always be available on our website.
To install this Web App in your iPhone/iPad press
and then Add to Home Screen.
