• Eligibility: You must be at least 18 years old (or the legal age in your jurisdiction) to purchase from our store.
• Account Responsibility: Keep your login credentials secure. You’re responsible for all activities under your account.
• Accuracy of Information: Ensure all provided details (e.g., shipping address) are correct. We’re not liable for errors.

• Product Descriptions: We strive for accuracy but cannot guarantee colors/sizes match your screen. Contact us for clarifications.
• Pricing Errors: We reserve the right to cancel orders if pricing mistakes occur (you’ll receive a full refund).
• Availability: Items are sold until stock lasts. Backorders will be communicated promptly.

We offer a range of wellness services including massage therapies, osteopathy, online consultations, and retreats. By booking a service, you agree to the following:

• Appointments: Bookings are confirmed via email once payment or a deposit is received (if required).
• Health Information: For physical treatments, you may be required to complete a medical form and consent form to ensure the appropriateness of the service. This information is handled with confidentiality (see Privacy Policy).
• Client Responsibility: It is your responsibility to inform us of any medical conditions, allergies, or physical concerns before your treatment.
• Late Arrivals & Cancellations:
• • Late arrivals may result in a shorter session without a refund.
  • Cancellations must be made at least 24 hours before the appointment for a full refund. Late cancellations may incur a 50% charge. No-shows will be charged the full amount.

Participation in Healine’s retreats and events is subject to the following terms:

• Deposits & Payments:
• • A non-refundable deposit is required to secure your place.
  • Full payment must be completed by the specified deadline.
• Cancellations:
• • If you cancel 30 days before the retreat, 50% of your payment will be refunded.
  • Cancellations made less than 30 days before the event are non-refundable.
  • In the event of unforeseen circumstances (e.g., illness, force majeure), Healine reserves the right to reschedule or cancel, offering participants a refund or transfer of credit.

Participant Responsibility: You are responsible for personal insurance, medical clearance, and travel arrangements when attending retreats abroad.

For virtual consultations and group offerings:

• Access: Participants will receive a private link to join online services. Sharing or distributing the link without permission is prohibited.
• Cancellations: Sessions must be cancelled 48 hours in advance to receive a refund or reschedule

• Order Acceptance: Your order is confirmed only when we send an order confirmation email.
• Payment Methods: We accept all major credit cards, PayPal, Google Pay, Apple Pay. All transactions are encrypted through Stripe payment gateway secure connection. More info here.
• Sales Tax: Applied where required by law.

• Gift cards are non-refundable and valid for 12 months from the purchase date.
• Promotions and discounts cannot be combined unless explicitly stated.

• Shipping Times: Estimated delivery dates are not guaranteed. Carrier delays may occur.
• International Orders: Customs/duties are the buyer’s responsibility.
• Returns: See our Return Policy for eligibility, timeframes, and instructions.

• • Ownership: All content (logos, text, images) on this site is our property. Unauthorized use is prohibited.
  • User-Generated Content: By submitting reviews/photos, you grant us rights to display them.

You agree not to:

• • • Use the site for illegal purposes or fraud.
    • Hack, spam, or disrupt site functionality.
    • Resell products for commercial purposes without permission

• Governing Law: These terms are governed by Spain / Balearic Islands laws.
• Mediation: Disputes will first attempt resolution via good-faith negotiation

We’re not liable for indirect damages (e.g., lost profits) from product use or site issues.

Maximum liability is limited to the order’s purchase price.

  For questions, email us at [email protected] or visit Contact Page.